Year 1 Usertesting.Com License Tender
Notice for Year 1 Usertesting.Com License in Canada. The reference ID of the tender is 137608811 and it is closing on 25 Mar 2026.
Tender Details
- Country: Canada
- Summary: Year 1 Usertesting.Com License
- CAT Ref No: 137608811
- Deadline: 25 Mar 2026
- Financier: Self Financed
- Purchaser Ownership: Government
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: 226370
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- Description:
- Notice is hereby given by the City of Vancouver (“City”) of its intent to contract with UserTesting Technologies Canada, Inc for the supply and delivery/provision of Year 1 UserTesting.com License DESCRIPTION/SCOPE: The City is issuing a Notice of Intent to Contract (NOITC) to proceed with User Testing Technologies Canada, Inc. for the provision of a cloud‑based user testing platform required to support user‑centric design and service improvement initiatives across the organization. The Digital Services & Customer Experience portfolio currently lacks an efficient, scalable, and accessible solution to rapidly gather feedback from external users on City products, applications, and services. Implementing a dedicated user testing platform is essential to enable timely insights that inform design, improve service usability, and support adoption. Following a pilot trial of proposed solutions, UserTesting was identified as the only vendor able to meet the City-s functional, accessibility, support, and research‑readiness requirements. The platform provides a diverse and locally relevant tester pool, live-interview capabilities, AI‑enabled insight generation, guided research support, and the ability to easily test City applications, websites, prototypes, and services. REASONS FOR THE DIRECT AWARD: The City has previously engaged with UserTesting; however, additional time is required to fully evaluate the platform to ensure it aligns with operational needs and integrates effectively ...
- Documents:
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CLICK HERE TO LOGINYear 1 Usertesting.Com License - Canada Tender
The CITY OF VANCOUVER, a Government sector organization in Canada, has announced a new tender for Year 1 Usertesting.Com License. This tender is published on CanadaTenders under CAT Ref No: 137608811 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2026-03-25.
The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.
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