SGI Customer Experience Measurement & Benchmarking Tender

Notice for SGI Customer Experience Measurement & Benchmarking Competition in Canada. The reference ID of the tender is 138072371 and it is closing on 24 Mar 2026.

Tender Details

Country: Canada
Summary: SGI Customer Experience Measurement & Benchmarking Competition
CAT Ref No: 138072371
Deadline: 24 Mar 2026
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: ECCS-SGI-CXP2026
Purchaser's Detail:
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Description:
Request for Expression of Interest SGI Customer Experience Measurement & Benchmarking The Government of Saskatchewan is seeking an experienced supplier to provide qualitative/quantitative customer experience research for Saskatchewan Government Insurance (SGI). SGI is a Crown Corporation that currently employs over 2,800 people and provides insurance products and services through two distinct branches: Saskatchewan Auto Fund (SAF) and SGI CANADA. Interested supplier must demonstrate profession experience in: Research Expertise: Seeking suppliers skilled in designing and executing quantitative and qualitative research that is statistically rigorous, auditable, and suitable for longitudinal customer experience (CX) measurement and competitive benchmarking. CX & Benchmarking Experience: Looking for demonstrated experience delivering CX, brand, or perception research in complex or regulated environments, ideally including insurance, with proven capability in driver analysis and developing comparable benchmarks across markets or insurers. Insight Delivery: Vendors must be able to manage projects effectively and translate research findings into clear, actionable insights that support executive-level and operational decision-making, backed by high-quality reporting and advisory support.
Documents:

Tender Notice

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SGI Customer Experience Measurement & Benchmarking Competition - Canada Tender

The EXECUTIVE COUNCIL - COMMUNICATION SERVICES, a Government sector organization in Canada, has announced a new tender for SGI Customer Experience Measurement & Benchmarking Competition. This tender is published on CanadaTenders under CAT Ref No: 138072371 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2026-03-24.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.

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