- Country: Canada
- Summary: Nac Customer Relationship Management Services
- CAT Ref No: 55150713
- Deadline: 23 Aug 2021
- Financier: Self Financed
- Purchaser Ownership: Government
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: 0000204277
- Purchaser's Detail:Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details.
- Description:
- NAC Customer Relationship Management Services
Solicitation Type : RFP - Request for Proposal (Formal)
Solicitation Number : PS2021-01
Location : Canada, Ontario, National Capital Region
Delivery Point : National Arts Centre - Electronic submission
Purchase Type : Term: 2021/10/13 12:00:00 AM EDT - 2023/03/31 12:00:00 AM EDT Option: 5 year maintenance
Description : REQUEST FOR PROPOSAL NAC Project Title: NAC Customer Relationship Management Services NAC Project No.: PS2021-01 Objective The NAC requires new systems to support its goals for expanded engagement. Therefore, the NAC is seeking a new Customer Relationship Management (CRM) and ticketing system/platform/environment to coordinate all aspects of customer engagement. The CRM system will be implemented in a phased approach and will include ticketing and subscriptions, online sales, marketing, fundraising and customer service functionality. The objective of this RFP is to select one (1) Service Provider, who will enter into a contract with the NAC for the purpose of delivering all required CRM services. The following is a list of objectives for the CRM platform, but are not limited to: integrate customer-centered operations to gain a more complete view of constituent behavior; develop and implement customer-centric offerings and processes; maximize relationships with new and existing constituents; enhance operational efficiency; adapt and embrace innovation; and migration of systems and data.... - Documents:
If you are registered member, kindly login to view full details of this tender notice:
CLICK HERE TO LOGINNac Customer Relationship Management Services - Canada Tender
The NATIONAL ARTS CENTRE, a Government sector organization in Canada, has announced a new tender for Nac Customer Relationship Management Services. This tender is published on CanadaTenders under CAT Ref No: 55150713 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2021-08-23.
The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.
