Tender Details

Country: Canada
Summary: Municipal Services Billing, Receivables and Payment System
CAT Ref No: 53488338
Deadline: 08 Jun 2021
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: 00002634015
Purchaser's Detail:
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Description:
MUNICIPAL SERVICES BILLING, RECEIVABLES AND PAYMENT SYSTEM
Solicitation Type : RFP - Request for Proposal (Formal)
Solicitation Number : FILE#2021-129
Location : Prince Edward Island
Purchase Type : Not Stated

Description : The City of Charlottetown is issuing this Request for Proposals (RFP) to identify a new customer information system (“CIS”) to replace a legacy system which provides billings and receivables management for municipal and utility services. The CIS should encompass a comprehensive utility billing for water and sewer as well as all other municipal services with the goal of implementing a fully supported hosted cloud-based revenue, billing, payment and receivables solution configured to the City-s needs. The goal of this RFP is to secure a proven solution that can implemented with minimal customizations and achieve a go-live date no later than December 31, 2021. The work, described in more detailed herein, is to include all work necessary, including project management, business process review and redesign, implementation of common client/customer account numbering system, integration with current utility meter reading capacity (ITRON MVRS) with ability to adapt to changing technology, integration with City and Utility banking systems, full seamless integration with Microsoft GP Dynamics, and integration with current customer web portal (SpryEngage). The intent of the RFP is to award the work to a qualified proponent with relevant exper...
Documents:

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Municipal Services Billing, Receivables and Payment System - Canada Tender

The CITY OF CHARLOTTETOWN, a Government sector organization in Canada, has announced a new tender for Municipal Services Billing, Receivables and Payment System. This tender is published on CanadaTenders under CAT Ref No: 53488338 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2021-06-08.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.