Tender Details

Country: Canada
Summary: MOH Unified CAD (Central Ambulance Communication)
CAT Ref No: 100305029
Deadline: 14 Jun 2024
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: MOH Unified CAD (Central Ambulance Communication)
Purchaser's Detail:
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Description:
Detailed_Description : Ensure that Central Ambulance Communication Centres (CACCs) have access to the best Computer Aided Dispatch (CAD) technology available in the marketplace, focusing on improving 9-1-1 call taker and dispatcher user experiences, while establishing a new ‘Unified- CAD pricing and service model - one that assures Ministry of Health (MOH) can continue to support CACC standards provincially and meet CACC operational needs regionally. This, in turn, means the following occurs:•Ensure 911 operations is sustained•Improve CACC workflow and time on task•Maintain standardized system-to-system CAD integrations•Create a sustainable CAD infrastructure / support footprint•More efficient CAD Software upgrades and a reduction in the time to release new CAD features and functions
Scope of Work : 1. Creation and issuance of a unified CAD Request for Bid (RFB)2. Selection of a CAD vendor3. Creation of a contract (in 3rd quarter 24/25)4. Installation of the unified CAD solution, including fulsome testing, then linking the solution to the CAD workstations in all 21 CACCs/ACCs; this effort would include:a. Comprehensive implementation plansb. Training (user, technical and administrative)c. Documentationd. Extensive warranty and support processes5. Adoption of standardization for CAD usage across all CACCs6. Integration with the existing downstream systems that support the 911 business operation processes and services8. Build of required training environments to support the unified CAD deployment9. Migration of key data from the legacy CAD instances to the Unified CAD solution10. Ensure data retention process and procedures are followed and implemented11. Decommissioning of the legacy CAD solution
Documents:

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MOH Unified CAD (Central Ambulance Communication) - Canada Tender

The GOVERNMENT OF ONTARIO, a Government sector organization in Canada, has announced a new tender for MOH Unified CAD (Central Ambulance Communication). This tender is published on CanadaTenders under CAT Ref No: 100305029 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2024-06-14.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.