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Tender Details
- Country: Canada
- Summary: Front Line Services
- CAT Ref No: 92351670
- Deadline: 13 Dec 2023
- Competition: ICB
- Financier: Self Financed
- Purchaser Ownership: Public
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: 319
- Purchaser's Detail :
- Description :
- The Calgary Airport Authority invites proposals from experienced and qualified firms to provide Front Line Services. The organization aims to transform the delivery of L1 and L2 services (where L1 involves initial call receipt and basic trouble shooting by a technician, and L2 involves escalation to a subject matter expert for resolution). The Airport Authority is seeking an IT service provider with demonstrated capacity for innovative ideas and modern operating models that evolve with changing market dynamics.
- Documents :
Purchaser : CALGARY AIRPORT AUTHORITY
Canada
Contact Information : Snehal Chokshi, 403-717-3470, snehalc@yyc.com, Stephen Zymela, stephenz@yyc.com, Bid Submission ProcessBid Submission TypeElectronic Bid Submission, PricingLump sum, Additional Bidding InstructionsSubmission requirements as per details contained in RFP package., See morevar tenderInstructionsEN_0_options = {};tenderInstructionsEN_0_options.ellipsis = "...";tenderInstructionsEN_0_options.wrap = "word";tenderInstructionsEN_0_options.watch = true;tenderInstructionsE...
Email :snehalc@yyc.com
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