Facilitation Services for the Delivery of Multiple Virtual Tender

Notice for Facilitation Services for the Delivery of Multiple Virtual Training Courses to the Employment and Social Development of Canada (Esdc) Call Centre Employees. in Canada. The reference ID of the tender is 138870594 and it is closing on 20 Apr 2026.

Tender Details

Country: Canada
Summary: Facilitation Services for the Delivery of Multiple Virtual Training Courses to the Employment and Social Development of Canada (Esdc) Call Centre Employees.
CAT Ref No: 138870594
Deadline: 20 Apr 2026
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: 100031848
Purchaser's Detail:
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Description:
ESDC requires the professional services of the Contractor-s training facilitators to support the development of employees- skills working in a call centre, section 60.02 of the Program and Administrative Services (PA) Collective Agreement states that all call centre employees shall be provided the opportunity to participate in at least one (1) day of facilitated training on crisis intervention. In addition, all call centre employees shall be provided the opportunity to participate in a minimum of two (2) days training annually on matters related to working in a call centre, such as training to reinforce coping skills.
Documents:

Tender Notice

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Facilitation Services for the Delivery of Multiple Virtual Training Courses to the Employment and Social Development of Canada (Esdc) Call Centre Employees. - Canada Tender

The DEPARTMENT OF EMPLOYMENT AND SOCIAL DEVELOPMENT (ESDC), a Government sector organization in Canada, has announced a new tender for Facilitation Services for the Delivery of Multiple Virtual Training Courses to the Employment and Social Development of Canada (Esdc) Call Centre Employees.. This tender is published on CanadaTenders under CAT Ref No: 138870594 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2026-04-20.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.

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