Employee and Family Assistance Program Services - Vendor Tender

• Country: Canada
• Summary: Employee and Family Assistance Program Services - Vendor of Record Arrangement - 2026 to 2031
• CAT Ref No: 126241460
• Deadline: 20 Oct 2025
• Financier: Self Financed
• Purchaser Ownership: Government
• Tender Value: Refer Document
• Notice Type: Tender
• Document Ref. No.: tender_20514
• Purchaser's Detail:
  Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details.

  Login to see details
• Description:
• Project Type : Services
  Multi Lot Project :Yes
  Detailed_Description : This procurement will establish an enterprise-wide Vendor of Record (VOR) Arrangement for services related to Supply Ontario's Employee and Family Assistance Program. There are five Service Categories:•Service Category 1 - Core Services;•Service Category 2 - Inclusive Counselling Services;•Service Category 3 - Mindfulness, Meditation and Wellness App;•Service Category 4 - Physical Health, Nutrition, and Fitness App; and,•Service Category 5 - Public Safety Professional Bereavement Support Program.Service Category 1 (Core Services) consists of:•Service Type A - Intake;•Service Type B - Counselling;•Service Type C - Professional Services;•Service Type D - Workplace Discrimination and Harassment Prevention (“WDHP”) Information Line;•Service Type E - Manager Consultation Line;•Service Type F - Workplace Traumatic and Critical Response Services;•Service Type G - Orientation Seminars;•Service Type H - Wellness and Self-Care Seminars; and,•Service Type I - Enhanced Services Via Statement of Work.Details about Service Categories 2, 3, 4, and 5 are available in the RFB, particularly in the Deliverables (at Part 3 of Attachment 1).The VOR resulting from this procurement process will be used by the Ontario Public Service. Any of Ontario's more than 6000 Broader Public Sector organizations may adopt Service Categories 1, 2, 3, or 4, by way of "Master Acceptance Agreement".
  Scope of Work : Supply Ontario intends to adhere to the following timeline:•Contracts resulting from this procurement begin on May 1, 2026. Implementation and relevant transition work begins on this date;•Service delivery (for all Service Categories) begins on August 1, 2026; and,•Expiry of Contract on April 30, 2031. (Contract is for a term of five years.)Bidders may bid on any of the five Service Categories. A single Vendor may only deliver Service Category 1 OR 2, not both. In the event that a single Bidder is the highest-scoring Bidder for both Service Categories 1 and 2, Supply Ontario will select which Service Category to award to the Bidder. For clarity, there is no restriction of this nature on any of the other Service Categories, i.e. a single Bidder could win up to 4 of the 5 Service Categories.
  Project Categories :60101100-Electronic learning aids
  60105600-Health education and nutrition and food preparation instructional materials
  80111500-Human resource development
  80121800-Family law services
  80122000-Legal review and inquiry services
  80122100-Administrative law services
  80131800-Real estate management services
  80161500-Management support services
  80172100-Issues and crisis management services
  84131700-Pension funds
  84131800-Retirement funds
  85101500-Healthcare centers
  85101600-Healthcare provider support persons
  85121700-Healthcare provider specialist services
  85122200-Individual health screening and assessment services
  85151600-Nutrition issues
  85273300-Diagnoses of depressive episode
  85273900-Diagnoses of reaction to severe stress, and adjustment disorders
  85413600-Diagnoses of symptoms and signs involving emotional state
  85455500-Diagnoses of problems related to primary support group, including family circumstances
  85455900-Diagnoses of persons encountering health services for counselling and medical advice
  85911000-Psychotherapy and counseling services
  85921300-Psychotherapy and counseling
  93131700-Health programs
• Documents:

 Tender Notice