Tender Details

Country: Canada
Summary: Crm / Membership Information System
CAT Ref No: 91617095
Deadline: 30 Nov 2023
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: 0000259007
Purchaser's Detail:
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Description:
CRM / Membership Information System
Solicitation Type : RFP - Request for Proposal (Formal)
Solicitation Number : CRM2023
Location : Canada, Ontario
Purchase Type : Term: 2024/04/01 12:00:00 AM EDT - 2029/10/31 12:00:00 AM EDT Option: 1x5-year renewable term

Description : The Institute of Corporate Directors (ICD) is seeking a vendor to provide a CRM that will support our membership lifecycle and outreach efforts, streamline our processes, and provide our staff with a modern, customizable, efficient, and easy-to-use system. ICD has defined the scope of CRM for its purposes as: Member360 - Compile a holistic view of each member's journey and interactions. Gain insights into behavior and preferences for enhanced engagement and personalized service. Sales - Drive and streamline the sales process, recommend relevant courses, conferences, and related services to enhance revenue and customer relationships. Membership - Oversee the entire lifecycle of a member, from registration to renewal, tier management, member benefits, and communication, ensuring a seamless member experience, member engagement measurement; support our membership growth targets. Education and Certification - Facilitate and manage the certification process for candidates, import key data elements from the LMS (including the tracking of course completions, examination results), and issuing certifications while ensuring educational quality. Chapters - Support and optimize the formation, o...
Documents:

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Crm / Membership Information System - Canada Tender

The INSTITUTE OF CORPORATE DIRECTORS, a Government sector organization in Canada, has announced a new tender for Crm / Membership Information System. This tender is published on CanadaTenders under CAT Ref No: 91617095 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2023-11-30.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.