- Country: Canada
- Summary: Citizen Relationship Management (Crm)
- CAT Ref No: 113888443
- Deadline: 18 Feb 2025
- Financier: Self Financed
- Purchaser Ownership: Government
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: NRFP25-03
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- Description:
- The City of Waterloo (“City”) is committed to enhancing its customer service operations. Since 2022, efforts have been initiated to assess and better understand the current state of customer service within the City. A Customer Relationship Management (CRM) solution has been identified as a key next step in streamlining and modernizing customer service management. A CRM solution will support the ability to record customer inquiries, centralize case management and consolidate customer service information.
- Documents:
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CLICK HERE TO LOGINCitizen Relationship Management (Crm) - Canada Tender
The CITY OF WATERLOO, a Government sector organization in Canada, has announced a new tender for Citizen Relationship Management (Crm). This tender is published on CanadaTenders under CAT Ref No: 113888443 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-02-18.
The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.
